TERMS & CONDITIONS
This website is operated by The View From Lucania, Piazza Cavour 2, 85010 Albano di Lucania (PZ), Italy. By accessing or purchasing from this website, you agree to the following terms.
1. Products
We offer magazines, publications, posters, prints, and related items. Product descriptions and images are provided for reference; minor variations may occur due to printing processes or screen display differences.
2. Pricing
All prices are listed in euros unless otherwise stated. Shipping costs are calculated at checkout and are the responsibility of the customer.
3. Payments
Payments are processed securely via PayPal. Additional payment providers may be added in the future.
4. Shipping
Orders are shipped once per week from Berlin, Germany. We ship worldwide. Delivery times depend on the destination and postal services.
5. Returns & Refunds
We do not accept returns for magazines, books, posters, or prints unless the item arrives damaged. In such cases, please contact us within 7 days of delivery with photographic evidence. Refunds or replacements will be issued at our discretion.
6. Customs & Import Fees
International customers are responsible for any customs duties, VAT, or import taxes applied upon arrival.
7. Liability
We are not responsible for delays, losses, or damages caused by postal services or circumstances beyond our control. Our liability is limited to the value of the purchased item.
8. Intellectual Property
All content on this website—images, text, design, and publications—is the intellectual property of Sudario Magazine or its contributors and may not be reproduced without permission.
9. Governing Law
These terms are governed by the laws of Italy and the European Union.
SHIPPING POLICY
Origin
All orders are shipped from Berlin, Germany.
Schedule
Orders are processed and shipped once a week, usually on Mondays.
Destinations
We ship worldwide. Shipping costs are calculated at checkout and are the responsibility of the customer.
Delivery Times
Transit times vary depending on the destination, carrier, and customs procedures. International shipments may require extended delivery times.
Tracking
Tracking is provided whenever available. Some destinations may only offer standard untracked shipping.
Customs Fees
Any customs duties, import taxes, or handling fees are the responsibility of the customer.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days with photos of the item and packaging. We will arrange a replacement or refund depending on availability.
Local Delivery (Berlin)
Hand delivery may be available in Berlin upon request and subject to availability.
PRIVACY POLICY
1. Data Controller
The data controller is The View From Lucania, Piazza Cavour 2, 85010 Albano di Lucania (PZ), Italy.
2. Information We Collect
We collect personal information—such as name, shipping address, and email—only for the purpose of processing orders and providing customer support.
3. Payment Information
Payments are handled by PayPal. We do not access or store your payment card details.
4. How We Use Your Data
Your data is used solely to:
• process and ship orders
• communicate order updates
• provide customer assistance
We do not sell or share your data with third parties except for shipping providers and payment processors involved in completing your order.
5. Data Retention
We retain your information only as long as necessary to fulfill legal, accounting, or operational requirements.
6. Cookies
Our website may use cookies for basic functionality and analytics. By browsing, you consent to their use.
7. Your Rights (GDPR)
You may request access, correction, or deletion of your personal data at any time.
For any inquiries, contact us at the email provided on the website.