TERMS & CONDITIONS

This website is operated by The View From Lucania, Piazza Cavour 2, 85010 Albano di Lucania (PZ), Italy. By accessing or purchasing from this website, you agree to the following terms.

1. Products

We offer magazines, publications, posters, prints, and related items. Product descriptions and images are provided for reference; minor variations may occur due to printing processes or screen display differences.

2. Pricing

All prices are listed in euros unless otherwise stated. Shipping costs are calculated at checkout and are the responsibility of the customer.

3. Payments

Payments are processed securely via PayPal. Additional payment providers may be added in the future.

4. Shipping

Orders are shipped once per week from Berlin, Germany. We ship worldwide. Delivery times depend on the destination and postal services.

5. Returns & Refunds

We do not accept returns for magazines, books, posters, or prints unless the item arrives damaged. In such cases, please contact us within 7 days of delivery with photographic evidence. Refunds or replacements will be issued at our discretion.

6. Customs & Import Fees

International customers are responsible for any customs duties, VAT, or import taxes applied upon arrival.

7. Liability

We are not responsible for delays, losses, or damages caused by postal services or circumstances beyond our control. Our liability is limited to the value of the purchased item.

8. Intellectual Property

All content on this website—images, text, design, and publications—is the intellectual property of Sudario Magazine or its contributors and may not be reproduced without permission.

9. Governing Law

These terms are governed by the laws of Italy and the European Union.



SHIPPING POLICY

Origin

All orders are shipped from Berlin, Germany.

Schedule

Orders are processed and shipped once a week, usually on Mondays.

Destinations

We ship worldwide. Shipping costs are calculated at checkout and are the responsibility of the customer.

Delivery Times

Transit times vary depending on the destination, carrier, and customs procedures. International shipments may require extended delivery times.

Tracking

Tracking is provided whenever available. Some destinations may only offer standard untracked shipping.

Customs Fees

Any customs duties, import taxes, or handling fees are the responsibility of the customer.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days with photos of the item and packaging. We will arrange a replacement or refund depending on availability.

Local Delivery (Berlin)

Hand delivery may be available in Berlin upon request and subject to availability.



PRIVACY POLICY

1. Data Controller

The data controller is The View From Lucania, Piazza Cavour 2, 85010 Albano di Lucania (PZ), Italy.

2. Information We Collect

We collect personal information—such as name, shipping address, and email—only for the purpose of processing orders and providing customer support.

3. Payment Information

Payments are handled by PayPal. We do not access or store your payment card details.

4. How We Use Your Data

Your data is used solely to:
• process and ship orders
• communicate order updates
• provide customer assistance

We do not sell or share your data with third parties except for shipping providers and payment processors involved in completing your order.

5. Data Retention

We retain your information only as long as necessary to fulfill legal, accounting, or operational requirements.

6. Cookies

Our website may use cookies for basic functionality and analytics. By browsing, you consent to their use.

7. Your Rights (GDPR)

You may request access, correction, or deletion of your personal data at any time.
For any inquiries, contact us at the email provided on the website.